What is Salesforce?

Salesforce is much more than just a tool; it's a revolutionary platform that has redefined how businesses manage customer relationships. As the undisputed leader in CRM (Customer Relationship Management), Salesforce offers much more than just a software solution. It's a powerful cloud platform that allows businesses to centralize and optimize all of their customer interactions, from sales to customer service to marketing.

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With Salesforce, businesses can streamline processes, increase productivity, and deliver exceptional customer experiences. Let's find out together how Salesforce can transform your sales approach.

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Features and use:

Salesforce gives businesses the ability to use Cloud technology to better connect with their customers, partners or future customers. Businesses can via the platform follow and analyze live the data of their customers. Thus, they can understand and analyze their success or areas for improvement around their customer relationship.

Salesforce has a very powerful CRM, in terms of functionalities, there is nothing to complain about, the tool lists Everything you could expect from a CRM :

Pipeline and opportunity management
Managing relationships with partners
Task and activity management: you can set due dates, assign priorities based on your calendars
Contact and account management
Contract management
Product and price lists: you can create and manage your product lists by displaying your personalized prices and any discounts.
Quotation creation
Order processing

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Different tariffs are available:

CRM for 10 users : €25 per user per month
Complete CRM with no user limit : €75 per user per month
Fully customizable CRM : €150 per user per month
CRM 24/7 support and configuration services : €300 per user per month

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Salesforce is here market-leading CRM solution, it's the platform Pioneer In terms of customer relationship management. It is thanks to these numerous functionalities and its innovations That she always remains unstoppable today. However, Salesforce is difficult to access for small organizations, due to its cost of implementation and the software itself.