>

SDA Expertise

SDA EXPERTISE is an accounting, business consulting and legal and contractual audit firm (auditor).

Accounting expertise

Created in 2012

6-10 employees

Presentation of the project

The SDA EXPERTISE firm exercises its skills in areas resolutely oriented towards advice and the optimization of company resources: fiscal optimization, social optimization, asset studies, company creation, establishment of companies, implementation of internal control procedures and management procedures and management assistance tools, assistance...

Voir moins

Old Stack

New Stack

The solutions brought

Solution #1 : Definition of customer journeys for opening a request
Solution #2 : Definition of employee career paths
Solution #3 : Centralize all requests, regardless of the source (email, intranet, telephone)
Solution #4 : Prioritization of tickets, creation of statuses and resolutions